Product docssupport
support
Status and incidents
Check the current status surface and understand what an incident notice means.
Official ResumeGuru docsLast verified Sep 2, 2026
Continue in CareerOSOpen the product with your work ready to go.Ask Vale about this guideYour question opens as an editable draft. Vale will not send it for you.
Use the live status surface
The status page reports the current operational state that the status owner can establish. A green page does not change account entitlement or readiness gates.
An incident can be scoped
A provider, generation path, or one workspace can be degraded while other CareerOS paths continue to work. Follow the status detail and retry guidance.
No historical guarantee
Product Docs do not claim a fixed incident-free period. Historical availability should come from a derived status history, not hardcoded copy.
