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Troubleshooting

Recover from common sign-in, usage, generation, file, export, and deletion issues.

Official ResumeGuru docsLast verified Sep 2, 2026
Continue in CareerOSOpen the product with your work ready to go.Ask Vale about this guideYour question opens as an editable draft. Vale will not send it for you.

Sign-in

Use Google or email one-time passcode and complete verification. If an anonymous review matters, return through the conversion path rather than starting a disconnected account.

Generation or usage

Check the account's current entitlement, usage meter, and any readiness message. A quota or provider failure should be shown as a recoverable state, not as evidence that your source material is missing.

Files and recovery

Check the supported extension and size, retry from the owning surface, and use Recently Deleted when available. Do not share a private file URL in a public report.

Keep going

Report a problemSend a product report through the public feedback and in-app support doors.Sign inUse Google or an email one-time passcode to enter CareerOS.Upload and open filesUnderstand supported uploads, private access, and signed file opening.